Your satisfaction is our top priority. If your order does not meet your expectations, we offer you the following options:
- Either an exchange for the items that do not suit you. In this case, after you have explained your request by email or telephone, we will provide you with the return address. You will then return the item(s) to be exchanged along with a letter containing your contact information and the details of your exchange request.
- Or a full or partial refund of your order. In this case, after you have explained your request by email or telephone, we will provide you with the return address. You will then return the item(s) to be refunded along with a letter containing your contact information and the details of your refund request. Please
note that the items must not be damaged and must be returned in their original packaging with the instruction manual. The return of the items will be made via the carrier of your choice. Return shipping costs are your responsibility unless the return is due to an error on our part. The items remain your responsibility until they arrive at their destination.
For any other information regarding the legal obligations that apply to mail-order sales, please refer to the general terms and conditions of sale.
The Créadhesif Team
Create, Dare, Be Passionate!